It seems that we are experiencing a "root certificates" issue that is preventing the validation of our SSL certificates on your computer. This can occur when the root certificates are expired, and they have not been updated through the OS updates as they should have been.
To help you update the certificates manually, please follow these steps:
- For Windows 10 users, please ensure that you are on version 19044 (21H2).
- You can check this by pressing the Windows logo key + R, typing
winver
in the Open box, and selecting OK. - If your version is lower than 19044, please run Windows Update to manually force any pending updates.
- You can check this by pressing the Windows logo key + R, typing
- For Mac users, please run the script
Install Certificates.command
- This script can be found in the Applications folder, inside the Python 3.X folder.
- This script can be found in the Applications folder, inside the Python 3.X folder.
- For Windows/Mac/Linux users,
- Update the Python library "certifi" using pip or pip3 depending on your installation:
pip install --update certifi
pip3 install --update certifi
- Lastly, manually update the certificates by downloading the following files and installing them (double-click once they are downloaded):
- Update the Python library "certifi" using pip or pip3 depending on your installation:
- After installing these updates, reboot your system and try your code again.
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