Currently, we do not have a built-in feature that allows users to rotate or generate a new API key directly. However, we understand the importance of keeping your API keys secure and up-to-date, and we're here to help. This article will guide you through the process of requesting a new API key from our support team.
Step-by-Step Guide
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Contact us via our support form or by sending an email to support@chainstack.com. Be sure to include the following information:
- Your full name
- Your registered email address
- A brief explanation of why you want to rotate your API key (e.g., potential security breach, routine key rotation)
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Our support team will review your request and respond within 24 hours. Please note that additional information or verification may be required.
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Once your request is approved, our team will generate a new API key for your account and provide you with the necessary information to access it.
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Update your applications, scripts, or integrations with the new API key as soon as possible. Keep in mind that your old API key will be deactivated upon the generation of the new key, so make sure to complete the transition promptly.
Conclusion
While we currently do not offer a self-service option for rotating API keys, we are committed to helping you keep your account secure. If you need to generate a new API key, please don't hesitate to contact us through the support form or by emailing support@chainstack.com, and our team will be happy to assist you.
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